Last updated: August 9, 2026
When you submit a form on our site we collect your business name, contact name, email, phone number, business type, and any message you share. When our AI voice employees handle calls for a client, we process call recordings, transcripts, caller phone numbers, and outcome metadata.
We use this information to reply to your inquiry, deliver and improve the service, route calls and bookings on behalf of our clients, and produce performance reports. We do not sell personal information.
We use trusted infrastructure providers for hosting, database, voice telephony, and AI inference. Each is bound by data-processing terms.
Lead submissions are retained while we evaluate fit and for a reasonable period after to honor opt-outs. Call recordings and transcripts are retained per the client's configured policy.
You can request access to, correction of, or deletion of your information by emailing hello@voxxium.com. We will respond within a reasonable timeframe.
SMS alerts are disabled by default. Users receive text messages only after entering their mobile number and actively selecting an unchecked SMS consent checkbox within the Voxxium Client Portal. Users who opt in may receive the following transactional SMS messages only after logging into the Voxxium Client Portal, navigating to Settings → Notifications, entering a mobile number, and actively selecting an unchecked SMS consent checkbox:
Voxxium does not send promotional or marketing SMS through this program. We do not sell, rent, share, transfer, or disclose your mobile number or SMS opt-in consent to third parties or affiliates for their own marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent is not a condition of purchasing any Voxxium product or service. If you enable SMS alerts inside the Voxxium client portal (Settings → Notifications), we collect your mobile phone number, the timestamp, IP address, and user agent of your consent, and a snapshot of the disclosure you agreed to. This information is stored solely to (a) deliver the messages you opted in to receive and (b) maintain the audit trail required by U.S. carriers and the CTIA. You can opt out at any time by replying STOP to any Voxxium SMS. Reply HELP for assistance. You can also opt out by clearing your number in Settings → Notifications. Full program terms live at /sms-terms.
Questions? hello@voxxium.com.